applabs is available for general questions via the hotline or via the helpdesk portal during general business hours, but reserves the right to refer the enquiry to Telekom as the distributor or to DocuSign as the manufacturer.
By taking out Premium Support, the end customer has the option of contacting Telekom and DocuSign itself in addition to applabs at any time.
Contact Telekom Deutschland GmbH - for general questions
Availability: Monday to Friday, 08:00 to 17:00, not on national holidays
Support email: [email protected]
Support language: German and English
Premium Support by DocuSign
For technical questions concerning the DocuSign platform, the chargeable Premier Support is available. This is included in the offer.
The service can be used via web, e-mail and telephone. The user can control the type and depth of access.
Availability: 24x7
Support Website: https://support.docusign.com
Support email: [email protected]
Support Phone: +44 203 714 4800
Support Language: English and German
All times refer to the local time at the contractor's site.