Liebe Kunden, dieses Support-Portal ist geschlossen. Wir nutzen ab dem 19.10.2024 FreshService als Support-Portal. Sollten Sie hierzu keinen Einladungslink per E-Mail erhalten haben, kontaktieren Sie uns gerne unter
"[email protected]".


Dear customers, this support portal is closed. Starting from 19.10.2024, we will be using FreshService as our support portal. If you have not received any invitation links via email, please feel free to contact us at
"[email protected]"..


General

General information and answers about DocuSign

Which editions are offered?
We currently only offer the "Business Pro" edition. You can read a comparison of the editions and the range of functions via the following lin...
Mon, 14 Mar, 2022 at 10:49 AM
Exceeding the booked quota
If the agreed number of envelopes (envelopes/documents) is exceeded without reordering, applabs will charge an increased price per envelope by a factor of 1...
Mon, 14 Mar, 2022 at 10:50 AM
Minimum term
The minimum term for the service is 12 months and begins on the selected date, at the latest when the service is provided. It is automatically extended by 1...
Mon, 14 Mar, 2022 at 10:50 AM
Checking the volume used
After logging into DocuSign as an administrator, the reports are available. These can be found as a menu item at the top between the "Templates" a...
Mon, 14 Mar, 2022 at 10:55 AM